Privacy Policy

Last updated: December 2024

1. Information We Collect

1.1 Account Information

When you create an account, we collect your email address and any profile information you choose to provide.

1.2 Purchase Information

When you make a purchase, we collect billing information necessary to process your transaction. Payment processing is handled by secure third-party providers.

1.3 Usage Information

We collect information about how you use our website, including pages visited, time spent, and features used. This helps us improve our services.

1.4 Technical Information

We automatically collect certain technical information such as your IP address, browser type, device information, and referring website.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and deliver products
  • Send important updates and notifications
  • Provide customer support
  • Improve our website and services
  • Prevent fraud and ensure security

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To process payments (with secure payment processors)
  • To comply with legal requirements
  • To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

4.1 Authentication

We use Supabase Auth for secure user authentication, which includes industry-standard security practices.

4.2 Data Storage

Your data is stored securely using Supabase infrastructure with encryption at rest and in transit.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage.

5.1 Essential Cookies

These cookies are necessary for the website to function properly, including authentication and security features.

5.2 Analytics

We may use analytics services to understand how our website is used and to improve our services.

6. Third-Party Services

Our website uses the following third-party services that may collect information:

  • Supabase: Database and authentication services
  • Vercel: Website hosting and deployment
  • Resend: Email delivery service

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Export your data in a portable format

8. Data Retention

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Account information is retained until you request deletion.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at devinci@panafva.com.

Data Protection Officer

For data protection inquiries, please contact our team at devinci@panafva.com with "Privacy" in the subject line.